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Show your customers how much you care...
​Companies and organizations that invest in their customer experience generate more revenue and have longer-lasting relationships. They even turn customers into fans who advocate for their brand.

​Do you want your customers to love you? ​

We help you fix broken systems and deliver on your brand promise.  

Fix Broken Systems

Clarify Messaging

Grow Revenue
Disappointing customer experiences lead to missed expectations, frustrated customers, and lost revenue. When your systems are disconnected, you can’t deliver excellent service. When your message is unclear, customers don’t know how to buy from you. ​

"Customers who had the best past experiences spend 140% more compared to those who had the poorest past experience.”

- "The Value of Customer Experience, Quantified," Harvard Business Review, 2014

Customer experience is the
lifeblood of your business
​and the heart of your nonprofit organization.

Your Customers Want to Trust You

They want to know that what you say and what you do will be the same once they say yes. Take the next step to position your company for the growth you desire and avoid losing the revenue you desperately need.

We're here for you
Let us put our 20 years of experience developing businesses and nonprofits to work for you. Our team will help you connect with your customers by creating smooth operating systems, targeted marketing and messaging, and an engaging company culture.

Meet Pearlina Simmons

Business Growth and Customer Experience Strategist

Always looking for the unexpected, Pearlina encourages her clients to push beyond limits to achieve their goals.
---> Meet Pearlina

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​Simmons Strategy Group does it all! Pearlina embedded with our organization and provided expert leadership as we built a marketing team and created and implemented strategies to drive revenue and audience growth.

Abby Harding

Director of Marketing
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Precept 

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In becoming an entrepreneur, I knew that I possessed very little entrepreneurial know-how.
In order to get on the right path, quickly, I sought assistance from Pearlina Simmons.
​Her information, advice and guidance were right on target. So much so, that I was able to
act on one of my business ideas, very quickly. I feel confident that I am the right path
and I have Pearlina Simmons to thank for that.

Eileen Morrow

Photographer
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EM Visual Creations

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​Pearlina Simmons has been professional, thorough, and comprehensive when
helping me plan for my business. I came to her with a general idea and she has
helped me refine and sculpt my idea into a vision that I can see clearly and am ready
to pursue financial backing. I am glad I have Pearlina on my team.

Leslie Collins

President
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shoEuphoria, LLC

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Everything was amazing. The experience was phenomenal! Pearlina was very
knowledgeable and took initiative immediately when I was facing a challenge. She
made the experience painless and effortless. I will be referring Simmons Strategy Group
to everyone I know! Look no further! I have the perfect remedy to fix your brand
needs. Simmons Strategy Group can turn your business tragedy into a triumph.
Look no further!

Nikkie Pryce

Founder
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I Am Community

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Let's talk about where you are and where you want to go.

Schedule your initial consultation and we will discuss your vision, needs and how we can work together. ​
In our strategy sessions, we will design the plan to close the gap between your vision and reality. ​
Together, we will go beyond the plan and bring your vision into reality.​